DATA PROTECTION

Data Protection Complaints

Effective: 13 September 2026

You have the right to complain to us if you believe we have not handled personal data lawfully or fairly.

How to complain

Email info@lankompetroleum.com with the subject “Data Protection Complaint”, or write to Lankom Petroleum Ltd, 193 Daneglen Court, London Road, Stanmore, England, HA7 4PL.

Please include your name and contact details, the account/transaction involved if relevant, what happened, why you are concerned, any key dates and what outcome you are seeking. Do not email unnecessary sensitive documents unless requested.

What we will do

Provide an accessible route for your complaint.
Acknowledge receipt within 30 days.
Investigate appropriately and without undue delay.
Keep you informed where additional information or time is reasonably required.
Communicate the outcome and any action we take.

ICO

If you remain dissatisfied, you can complain to the UK Information Commissioner's Office. See ico.org.uk/make-a-complaint.